PHOENIX — In a warehouse in north Phoenix on Saturday morning, a woman sat on the floor among piles of toothbrushes, toilet paper and soap. She packed a cardboard box full of diapers then taped it shut. A man picked up the box and set it against the wall. The woman started fresh with a new box, carefully packing newborn diapers.
Community members worked through the day as part of relief efforts after Hurricane Maria, a Category 5 storm, devastated the island of Puerto Rico on Sept. 20. The warehouse was the headquarters for donations to be dropped off, sorted and packed into trucks. Volunteers will drive the trucks to Florida and the supplies will then be flown to Puerto Rico.
Many of the volunteers had family in Puerto Rico. Some were still waiting to hear if their childhood homes were still standing. One woman said her brother was dying in the hospital because he didn’t have access to the medicine he needed. Zulema Rodriguez, one of the organizers of the donation drive, didn’t know if her aunts, uncles and cousins were alive.
And that wasn’t her only worry.
“I keep thinking about my grandmother’s grave,” Rodriguez said. “I’m wondering if her remains are just washed away.”
Rodriguez said the event started as a few people in the Puerto Rican community in Phoenix wanting to help their island. From there, it grew.
“We started off storing things in our houses,” she said. “We ran out of space. Our houses were full, our cars were full. We never thought we’d need a warehouse. We never thought it’d be this big.”
The warehouse space was donated, as were the supplies, the trucks and the volunteers’ time. The motivation was simple.
“Our families need to know that we worked hard for them,” Rodriguez said.
Puerto Rican music played through the day. Volunteers kept unpacking supplies, labeled them and repacked them. Children helped, stacking supplies in neat piles.
Around noon, pizza was delivered. A group of doctors had heard about the event and bought the lunch for the volunteers.
Lillian Ortiz, a Valley local of Puerto Rican descent, was walking through the warehouse when her friend spotted her. Her friend jumped and screamed and laughed, hugging Ortiz and kissing her cheeks. Ortiz was in Puerto Rico on vacation with her boyfriend when the hurricane hit. Now, she was back in the Valley safely and lending a hand to those still on the island.
When the hurricane hit, Ortiz and her boyfriend Pedro Espinoza Jr. were in their hotel. They gathered in a large room with the other guests, who brought pillows and blankets.
“You hear all the noise,” Ortiz said. “All the banging on the walls and the wind and things falling and you don’t know what’s going on.”
The Wi-Fi and telephone networks were spotty and worked only intermittently. Ortiz said the power was out at the hotel. She wasn’t able to use a debit or credit card and was left with only the cash she had on hand. When the Wi-Fi was working, Ortiz posted a quick Facebook status to tell her family that she was safe. She didn’t know what was happening outside the walls of the hotel. She didn’t know if her hometown had been leveled or was still standing. She received messages from Puerto Rican friends in the United States, asking about their own family members.
“That was sad because we didn’t have information,” Ortiz said. “I thought maybe in the States they had more information than we had.”
Eventually, Ortiz was able to visit her hometown in Puerto Rico, which isn’t far from the hotel she was staying in. She checked on her family. Thankfully, she said, everyone was okay. Friends in the United States asked her to check on their families. She was able to make contact with some of them. She took videos of herself with her friends’ families and sent them back to the States. She felt lucky to give her friends some relief.
She understood that not knowing was the worst part.
Democratic U.S. Rep. Raul Grijalva of Tucson stopped by the volunteer event. He walked slowly through the warehouse, shaking hands and patting people on their backs. Volunteers stopped what they were doing to greet him.
Just that morning, President Donald Trump had tweeted about the “poor leadership ability by the Mayor of San Juan.” He said Puerto Ricans “want everything done for them” and that the island had been “totally destroyed.”
In Grijalva’s opinion, Trump should concentrate on the “humanitarian crisis” instead of “a fight with the mayor of San Juan.”
“The Puerto Rican community here (in the Valley) has responded with great strength and without any fanfare,” Grijalva said. “Let’s compare that to what’s going on with the administration.”
Grijalva noted the differences between relief efforts after Hurricane Irma in Florida and Hurricane Harvey in Texas.
“In other words, treat the people of Puerto Rico and its 3.4 million American citizens the same way we treated the people in Texas and the same way we treated the people in Florida,” he said.
As noon faded into the early afternoon, a young woman stood on a stack of water bottle cases. A young man stood next to her. They yelled for the volunteers’ attention. They congratulated them on a job well done.
And then they sang.
They sang traditional Puerto Rican songs. They clapped. They smiled. They chanted. Ortiz wasn’t surprised by the spirit of the volunteers even in the face of grief, uncertainty and disaster.
“We’ll be okay,” she said. “We’ll be okay. We’re going to survive and we’re going to be better.”