GILBERT – We have all had our fair share of horrible experiences with customer service. One Arizona company has implemented a method its founders believe helps combat those negative interactions – and it starts before managers even hire their employees.
PHOENIX – Consumers nationwide have submitted nearly 10,000 complaints with the Consumer Finance Protection Bureau about short-term consumer loans they believed were unfair, according to a recent analysis conducted by the Arizona PIRG Education Fund. The complaints were submitted over the past two and a half years.
WASHINGTON - The steady decline in union membership has had a ripple effect on wages of nonunion workers, costing them a potential $14 to $52 a week in pay, according to a report this week by a Washington think tank.